Our Feefoo review
Excellent service with very quick dispatch and delivery. Ordered late Tuesday evening ,dispatched Wednesday morning and in my house in the far S W of England Thursday afternoon.
"no customer service"
no correspondence, no emails to say order was received or when delivery was arranged. Carpet is just as i ordered
"Great service .quick uncomplicated order and very quick delivery"
Brilliant quick service with a good product
Thanks for carpets. Would recommend. Will be back again for some more. Easy purchase. Simple to use site.
Thanks for Samples- Brilliant selection. Good selection of additional samples. Thank you. Will be ordering soon.
**** services oreded some samples Neve received them
Good and rast delivery
"excellent value, outstanding quality"
1st class, would highly recommend
"Value for Money"
Lovely Carpet & fantastic Price. Would recommend. Seem as though a smaller business than the others online. More of a personal touch- actually speaking to real people. Really helpful with delivery inquiries. Would recommend. Got my now go to online flooring store. Lockdown given me plenty of time to decorate- so get a room done a month. Can't wait to see what is on offer. Value for money too.
"Fantastic Sample box"
Excellent Service. Would recommend. Samples came very quickly. With the additional free samples was a bonus. Will be buying soon.
"Where are my samples?"
I requested samples t haven’t received any.
First of all it says I ordered my grass in Tuesday 12 March 2019 which in fact I ordered 16 April 2021. Then I did not receive any notification about my order but noticed the money came out my account. I gave you a ring and you eventually gave me my number order 4 days after my order was made. Them told me you would send me an email with all the correct details in it. The only email I’ve had is this one asking me to rate your company and I still have no idea when my order will arrive
"speedy service and online presence clear and helpful"
speedy service for sample choice and delivery . excellent online chat service offering good clear advice.
Not happy with their service.They didn't inform me when it would be delivered. Great inconvenience. I will suggest to improve this service and let customer know exactly when the parcel would arrive via email to avoid any inconvenience.
samples arrived well labelled and made choosing easy
Excellent fast service!
"Quality carpets at the right price"
Fantastic quality carpet at the right price Communication was done all the way through buying and delivery totally very professional in all expectations. Fast turnaround taking all safety precautions to meet Covid 19 regulations buy with confidence
Delivered quickly, fab price and fab quality. Always recommend this company to others and will continue to purchase from them when I need a carpet!!
"Great, fast, helpful."
Great communication, fast delivery and very helpful with enquiries i made. Delivered as requested with track pod which was really helpful also. Will definitely be using again.
I never received the samples :(